View Issue Details
| ID | Project | Category | View Status | Date Submitted | Last Update |
|---|---|---|---|---|---|
| 0011044 | mantisbt | filters | public | 2009-10-15 02:05 | 2012-09-04 04:56 |
| Reporter | Geert-Jan | Assigned To | atrol | ||
| Priority | urgent | Severity | crash | Reproducibility | always |
| Status | closed | Resolution | unable to reproduce | ||
| Platform | Intel | OS | Windows | OS Version | XP |
| Product Version | 1.1.8 | ||||
| Summary | 0011044: Can't change projects in FireFox | ||||
| Description | Can't change projects in FireFox When trying to change to a different project, the first project always is selected. I have tired this in IE (6.0 / 8.0) and it works just fine. (I saw 0010876, cookies and Javascript are enabled) | ||||
| Steps To Reproduce | In FF, try to switch to another existing project. | ||||
| Additional Information | FireFox: Mozilla/5.0 (Windows; U; Windows NT 5.1; nl; rv:1.9.1.3) Gecko/20090824 Firefox/3.5.3 | ||||
| Tags | No tags attached. | ||||
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Impact is not a crash as "crash" of course, the system keeps working but it's getting close to impossible. |
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I'm unable to reproduce this on any of my installations, and I use Firefox 3.0 and 3.5, Opera, and IE8. Unless you can determine the root cause of this issue, and/or submit a fix, I don't think there is anything we can do at the moment to solve this problem. |
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I've encountered the same problem as well. 1.2.0rc2. Firefox 3.5. Furthermore, Firefox 3.5 caches everything and unless I click on refresh, no update is seen on the form or on view. |
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With add-on "Corel IETab" it works! I can change my project and add new issues. Maybe this work-around will help in te search for what's realy happening. Thanks! |
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Oops... Now I get a "Application error#2800" if I want to add en second issue. |
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You must be having caching issues, which is what causes the 2800 error during normal usage. Do you have a reverse proxy in front of your webserver, or does your network access run through proxy servers? |
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Mine runs through proxy servers. I've got erratic "Application Error #2800" message too. #2800 happens on both IE and Firefox. I have to clear cache and cookies to resume. It's pretty annoying. Is there any setting to resolve this issue. |
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You'll need to have your proxy server configured to not cache pages from Mantis, or configure its cache to expire immediately for Mantis pages. Unfortunately, there is no way, that I know of, to "fix" Mantis to work in this situation, because it is your proxy server that is serving cached versions of pages from Mantis. |
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Re Application Error #2800. When I look at the HTML page source when this error #2800 occurs, I do see a token as hidden input. But when it gets to the function form_security_validate(), it can't find the token in the buffer, hence error #2800. This is where it fails in form_security_validate: Check if the token existsif ( isset( $t_tokens[$p_form_name][$t_date][$t_input] ) ) { Any idea why proxy server would mix up the token and token buffer? Thanks. |
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The problem is that your proxy server is caching pages inappropriately, and serving the same cached page (including security token) on multiple requests from the user, rather than requesting a new page from the server. There is nothing Mantis can do to overcome this issue (that I know of), short of the (existing) option to disable form security validation. |
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Geert-Jan, this issue is not reproducible with current version of MantisBT. |
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