0014261: Recover password should not require both username and email

ID	Project	Category	View Status	Date Submitted	Last Update
0014261	mantisbt	bugtracker	public	2012-05-16 08:22	2012-05-16 20:34

Reporter	pierrecogitae	Assigned To
Priority	normal	Severity	minor	Reproducibility	always
Status	acknowledged	Resolution	open
Product Version	1.2.10

Summary	0014261: Recover password should not require both username and email
Description	Hi there, Thanks folks for your fantastic work on this tool! A little problem though : I am re connecting to MantisBT after some time without using. Obviously I forgot my details (password and usrename), so I went to the recover password section. Problem is that it's asking me email AND username, which means that I can't recover as I only know my email. After trying 2 or 3 usernames I would normally use, I had to create a new user. Except that it won't let me create it with my email as the old accounts blocks it. End od story : Shouldn't it ask for username OR email ? Cheers ;-)
Tags	No tags attached.

dregad 2012-05-16 20:34 developer ~0031852	it won't let me create it with my email as the old accounts blocks it. Your statement surprises me as, to my knowledge, MantisBT does not enforce uniqueness of the e-mail address. Can you provide more information/steps to reproduce ? That said, while I think your suggestion does makes sense for recovery by username (which must be unique, so specifying an e-mail address is actually redundant), we need to consider the case where several accounts can share the same email address. How to react in this situation ? Send a notification for each account ?