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IDProjectCategoryView StatusLast Update
0017445mantisbtemailpublic2014-07-08 05:03
ReporterSup-Rob Assigned To 
PrioritynormalSeverityfeatureReproducibilityhave not tried
Status newResolutionopen 
Summary0017445: Add Global Profile Entries to Mail Header

Is there a way to add the Entries in the Global Profile (Plattform / OS / Version) to either the subject Header or in the mail Content of the e-mails, the System is sending when adding/changing a ticket?

TagsNo tags attached.


related to 0008986 new customized eMail subjects 




2014-06-25 04:25

reporter   ~0040845

If it is currently not possible to add These fields to head mail subject,
can These fields somehow be added to mail Content (above or below) cutsom fields?

It is very important to have the Information of these fields in the mail.



2014-07-07 07:57

reporter   ~0040886

Last edited: 2014-07-08 05:03

View 3 revisions

any News?
Issue is not resolved yet.

Many thanks,

Why is there no value simular to:





Issue History

Date Modified Username Field Change
2014-06-13 09:20 Sup-Rob New Issue
2014-06-16 17:08 atrol Severity minor => feature
2014-06-16 17:08 atrol Category customization => email
2014-06-16 17:11 atrol Relationship added related to 0008986
2014-06-25 04:25 Sup-Rob Note Added: 0040845
2014-07-07 07:57 Sup-Rob Note Added: 0040886
2014-07-08 05:03 Sup-Rob Note Edited: 0040886 View Revisions
2014-07-08 05:03 Sup-Rob Note Edited: 0040886 View Revisions