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IDProjectCategoryView StatusLast Update
0017633Plugin - EmailReportingGeneralpublic2026-10-22 09:42
Reporterdko Assigned ToSL-Gundam  
PrioritynormalSeveritytweakReproducibilityalways
Status resolvedResolutionfixed 
Summary0017633: original HTML mails are attached as .txt-file
Description

When creating a bug by sending a HTML email the mail itself is attached as a .txt-file. The html source code will be displayed by opening the attachment. A wish would be that this attachment is being saved as .html-file so the browser can open the original mail directly in the original html-view.

Steps To Reproduce
  • send an email with Outlook 2003 to the email reporting of mantis bt
    = complete mail attachment is saved as txt-file
Additional Information

Settings:
Parse HTML emails = ON
Add the complete email into the attachments = ON

TagsNo tags attached.

Activities

SL-Gundam

SL-Gundam

2014-09-05 11:06

manager   ~0041178

Last edited: 2014-09-08 12:38

"Add the complete email into the attachments" will not add the html to the attachments. It will add the complete email including its plain text, html and attachments as an txt file in the attachments. Its purpose is debugging

Adding the html version of an email to the attachments will work as far as to convey the general mark up of the email (like table layout and the information) but stuff like embedded images will not be shown so it will only be a partial solution.

Is that acceptable?

dko

dko

2014-09-08 08:31

reporter   ~0041188

It is acceptable. I have discussed this with my colleagues and we find the parsed text should be enough.

SL-Gundam

SL-Gundam

2014-09-08 12:39

manager   ~0041190

Alright its added to the todo list. Can't say when it will be added though as the list is pretty long and i do not have a lot of time to work on this

SL-Gundam

SL-Gundam

2026-10-22 09:41

manager   ~0071526

These days EmailReporting 0.11.0 and later versions parse html emails to markdown (if enabled) and uses that for the description.
This should suffice based on your description as it will have markup like html.

Reopen this issue if it does not or having problems with this functionality