View Issue Details
|ID||Project||Category||View Status||Date Submitted||Last Update|
|0019820||mantisbt||webpage||public||2015-06-08 15:21||2020-03-27 06:09|
|Status||closed||Resolution||no change required|
|Summary||0019820: APPLICATION WARNING #2702: Your session has become invalidated.|
Users cannot login at:
They get error:
This is happening for everyone.
I can get to this page okay:
|Tags||No tags attached.|
Is this fixed after clearing browser cookies?
If not, there is a temporary workaround by adding the following line to file config_inc.php
WARNING: Disabling this could be a potential security risk!
The site began working again the next day. Deleting cookies provided inconsistent results.
Thanks for the feedback.
Do you agree that we can close this issue?
Yes, you can close. Thank you.
Actually, now the issue is back again and I am getting very negative feedback that we don't have this resolved. I can't have this happening every other day.
I restarted the application pool in IIS which did allow users to get back in, but I need a longer term solution.
I have doubled it to 2880 from 1440.
We continue to get this error off and on. This has been a problem since the recent upgrade. We need to get this resolved. What are next steps for troubleshooting/resolution?
The provided information is not sufficient to provide help.
Not sure if I (we) can help as this might be a IIS / Windows PHP issue.
You might also write to our help mailing list or the forum.
You did not provide any feedback; I am therefore resolving this issue as "no change required".
Feel free to reopen the issue at a later time and provide the requested information.
|2015-06-08 15:email@example.com||New Issue|
|2015-06-10 16:14||atrol||Status||new => feedback|
|2015-06-10 16:14||atrol||Note Added: 0050888|
|2015-06-10 16:firstname.lastname@example.org||Note Added: 0050889|
|2015-06-10 16:email@example.com||Status||feedback => new|
|2015-06-10 16:31||atrol||Status||new => feedback|
|2015-06-10 16:31||atrol||Note Added: 0050890|
|2015-06-11 12:firstname.lastname@example.org||Note Added: 0050895|
|2015-06-11 12:email@example.com||Status||feedback => new|
|2015-06-11 15:firstname.lastname@example.org||Note Added: 0050896|
|2015-06-11 15:email@example.com||Note Added: 0050897|
|2015-06-14 09:57||atrol||Status||new => feedback|
|2015-06-14 09:57||atrol||Note Added: 0050913|
|2015-06-15 11:firstname.lastname@example.org||Note Added: 0050917|
|2015-06-15 11:email@example.com||Status||feedback => new|
|2015-06-19 14:firstname.lastname@example.org||Note Added: 0050948|
|2015-06-19 16:04||atrol||Status||new => feedback|
|2015-06-19 16:04||atrol||Note Added: 0050949|
|2015-07-04 07:59||atrol||Assigned To||=> atrol|
|2015-07-04 07:59||atrol||Status||feedback => resolved|
|2015-07-04 07:59||atrol||Resolution||open => no change required|
|2015-07-04 07:59||atrol||Note Added: 0051014|
|2015-07-17 16:51||atrol||Status||resolved => closed|
|2020-03-27 06:09||dregad||Relationship added||related to 0020273|