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IDProjectCategoryView StatusLast Update
0021306mantisbtbugtrackerpublic2017-12-18 00:02
Reporterdana Assigned To 
PrioritynormalSeverityminorReproducibilityalways
Status newResolutionopen 
Product Version1.3.0 
Summary0021306: Unable to re-open bug tickets — application error #24
Description

I've just upgraded from 1.2.x to 1.3.0 and i've run into a new issue — when i try to re-open a ticket i get the following error:

APPLICATION ERROR #24
Resolution "reopened" is not allowed for status "feedback".

Steps To Reproduce
  1. Create new ticket
  2. Set ticket to Closed status
  3. Set ticket to Feedback status
  4. Get error
Additional Information

I tried setting $g_bug_resolution_fixed_threshold to -1 but the problem persists.

Deleting the ERROR_INVALID_RESOLUTION check from bug_update.php gives me some kind of SQL error about updating the history, but it does let me re-open the ticket.

Mantis 1.3.0
PHP 5.5.9
PostgreSQL 9.3.11
Ubuntu 14.04.3

Tagsmantishub

Relationships

related to 0015653 closeddregad APPLICATION ERROR 1303 when trying to reopen an issue 

Activities

sandyj

sandyj

2017-12-08 16:01

reporter   ~0058362

We are also getting this error when trying to set re-opened issues to status 'acknowledged'

Issue History

Date Modified Username Field Change
2016-07-17 06:54 dana New Issue
2016-07-17 07:06 atrol Relationship added related to 0015653
2017-12-08 16:01 sandyj Note Added: 0058362
2017-12-18 00:02 vboctor Tag Attached: mantishub