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IDProjectCategoryView StatusLast Update
0022461Plugin - EmailReportingGeneralpublic2026-08-27 19:17
ReporterSL-Gundam Assigned ToSL-Gundam  
PrioritynormalSeverityfeatureReproducibilityN/A
Status closedResolutionfixed 
Summary0022461: Ignoring out-of-office emails (or other useless emails)
Description

out of office emails should have specific headers.

Not all mail programs/servers use this. Exchange for example does not give it

Additional Information

https://www.jitbit.com/maxblog/18-detecting-outlook-autoreplyout-of-office-emails-and-x-auto-response-suppress-header/

TagsNo tags attached.

Relationships

related to 0022460 assignedSL-Gundam Rule system 

Activities

jingshaochen

jingshaochen

2019-08-16 10:34

reporter   ~0062600

I can help fixing this bug

SL-Gundam

SL-Gundam

2019-08-16 13:00

manager   ~0062601

That would be much appreciated

You can provide pull requests here: https://github.com/mantisbt-plugins/EmailReporting

jingshaochen

jingshaochen

2019-08-30 12:06

reporter   ~0062696

Created a https://github.com/mantisbt-plugins/EmailReporting/pull/30

It checks all headers from the link you mentioned:

  • X-Auto-Response-Suppress = All
  • X-Autoreply
  • X-Autorespond
  • auto-submitted with a value of "auto-replied"
jingshaochen

jingshaochen

2019-09-04 12:27

reporter   ~0062728

Tested in a production environment. It handles outlook and gmail well.

SL-Gundam

SL-Gundam

2019-09-05 12:23

manager   ~0062734

Yes.

The only thing that is missing is an option to turn it off and on.
But i'll handle that this weekend

Thank you for the code

SL-Gundam

SL-Gundam

2019-09-07 16:35

manager   ~0062751

Last edited: 2019-09-07 16:35

Modified the code a bit
https://github.com/mantisbt-plugins/EmailReporting/commit/bf84dddbe18839cb6dfde32d84c372a2866260e9

It has now been included in the EmailReporting base code

Thank you again for providing the code @jingshaochen
Please test the modified code to see if everything still works properly

SL-Gundam

SL-Gundam

2019-09-08 01:35

manager   ~0062752

Had to remove X-Auto-Response-Suppress from the checks because it filtered out emails it shouldn't have