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IDProjectCategoryView StatusLast Update
0023375mantisbtmentionspublic2018-05-15 15:30
Reporteromoghrabi Assigned Tovboctor  
Status closedResolutionfixed 
Product Version2.6.0 
Target Version2.12.0Fixed in Version2.12.0 
Summary0023375: It is hard to @ mention users when show realnames is enabled

Currently the configuration setting allows the user either to set the realname to be ON or OFF. Having a real name shown in the assignee list is really helpful to avoid wrong assignment but the username is also helpful for mentioning the project involved in and contributors.

If we add a way to show them both "REAL NAME (username)" on configuration so we can configure either realname, username or both. Showing both will be something same as they shown on the list of project's assignment page will be so much helpful.

Because my team really rely on mentioning and without the list of the username it is hard for them to know the username and also having the assignee list as username causing much confusion

Steps To Reproduce

Open a ticket as click on the assignee list:

IF $g_show_realname = OFF;

Username only shows (helpful for mention to know the username)

IF $g_show_realname = ON;

Full name will be shown and this is helpful on assigning the ticket to the right person

Additional Information

Maybe adding new setting that will work override this setting to show both would be awesome

for example

$g_show_realname_and_username= ON; // Will always show both

$g_show_realname_and_username= OFF; // Will have no effect and $g_show_realname will control either username or realname is showing.

TagsNo tags attached.


related to 0024167 closedatrol History entries display realname instead of username 
related to 0024239 closedatrol Inconsistent realname display 
related to 0024436 closedatrol Selecting users is not easy if show_realname is set to ON