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IDProjectCategoryView StatusLast Update
0025494mantisbtbugtrackerpublic2019-02-19 16:37
ReporterChrisG Assigned To 
PrioritynormalSeverityminorReproducibilityhave not tried
Status newResolutionopen 
Product Version 
Target VersionFixed in Version 
Summary0025494: Let anonymous users know they won't be able to see their private issue
Description

A common thing we see on our tracker is an anonymous user posting a private issue - which then of course they cannot access!

We resolved with a little custom note in the UI, but I think this should be a core thing.

TagsNo tags attached.

Activities

atrol

atrol

2019-02-19 16:26

developer   ~0061527

Maybe adding the following line to file config_inc.php is a better solution for you

$g_set_view_status_threshold = DEVELOPER;

Independent from that, keep in mind that using any other access level than VIEWER for anonymous login is documented as not recommended.

ChrisG

ChrisG

2019-02-19 16:37

reporter   ~0061530

Thanks.

The use case I have is users reporting stuff confidential to their personal situation, or security issues.
If Mantis doesn't want me to give anonymous users access to report then that makes sense why this was a bit flaky for us - but I think it's a useful feature if it can be made to work well, we want to minimize the friction for users reporting issues.

Issue History

Date Modified Username Field Change
2019-02-19 15:28 ChrisG New Issue
2019-02-19 16:26 atrol Status new => feedback
2019-02-19 16:26 atrol Note Added: 0061527
2019-02-19 16:37 ChrisG Note Added: 0061530
2019-02-19 16:37 ChrisG Status feedback => new