View Issue Details

IDProjectCategoryView StatusLast Update
0026277mantisbtbugtrackerpublic2019-10-18 10:31
Reporteramphetamine Assigned To 
PrioritynormalSeverityminorReproducibilityalways
Status newResolutionopen 
Product Version2.22.0 
Summary0026277: reporter can close the issue
Description

Allowed for any user with access level
reporter may,

  1. Handle an issue
  2. Assign an issue
  3. Update issue status

Minimum Access Level to Change to this Status, see attached pictures

why close status show on dropdown menu? see attached

TagsNo tags attached.

Activities

amphetamine

amphetamine

2019-10-16 21:23

reporter  

close.issue.png (14,034 bytes)   
close.issue.png (14,034 bytes)   
access.levels.png (9,423 bytes)   
access.levels.png (9,423 bytes)   
dregad

dregad

2019-10-17 08:44

developer   ~0062988

I'm not able to reproduce.
Using an account with reporter access level and workflow thresholds defined as per your screenshot, here's what I have.

image.png (4,050 bytes)   
image.png (4,050 bytes)   
amphetamine

amphetamine

2019-10-17 10:29

reporter   ~0062994

Last edited: 2019-10-17 10:30

View 2 revisions

seems your reporter cannot change issue status, could you add reporter's right?
let reporter can

  1. Handle an issue
  2. Assign an issue
  3. Update issue status
    and see what the different?
dregad

dregad

2019-10-17 11:03

developer   ~0062999

With these settings, then indeed the options become available, but still the user is not able to actually close the issue (see attached).

image-2.png (2,493 bytes)   
image-2.png (2,493 bytes)   
amphetamine

amphetamine

2019-10-18 10:31

reporter   ~0063008

could you fix it?

Issue History

Date Modified Username Field Change
2019-10-16 21:23 amphetamine New Issue
2019-10-16 21:23 amphetamine File Added: close.issue.png
2019-10-16 21:23 amphetamine File Added: access.levels.png
2019-10-17 08:44 dregad Note Added: 0062988
2019-10-17 08:44 dregad File Added: image.png
2019-10-17 08:44 dregad Status new => feedback
2019-10-17 10:29 amphetamine Note Added: 0062994
2019-10-17 10:29 amphetamine Status feedback => new
2019-10-17 10:30 amphetamine Note Edited: 0062994 View Revisions
2019-10-17 11:03 dregad Note Added: 0062999
2019-10-17 11:03 dregad File Added: image-2.png
2019-10-17 11:03 dregad Priority immediate => normal
2019-10-17 11:03 dregad Severity major => minor
2019-10-17 11:03 dregad Description Updated View Revisions
2019-10-18 10:31 amphetamine Note Added: 0063008