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IDProjectCategoryView StatusLast Update
0029268Plugin - EmailReportingGeneralpublic2026-09-16 19:42
Reporterrogueresearch Assigned ToSL-Gundam  
PrioritynormalSeverityminorReproducibilityalways
Status closedResolutionfixed 
Summary0029268: Add ability to hide quoted text in views of email body
Description

These days, no one seems to bother trimming the quoted text when they reply to emails, and so email bodies are often 90% quoted text, and only 10% new content. This probably happens because Apple Mail.app and GMail default to hiding quoted text, so some users probably don't even realize they are sending it.

After running EmailReporting for several months now, we often find we need to scroll and scroll and scroll though the notes added in Mantis because of the deeply quoted text.

It would be nice to have a checkbox to just hide/unhide all quoted text in all notes for the issue I'm currently looking at.

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Activities

SL-Gundam

SL-Gundam

2021-11-12 17:57

manager   ~0066021

MantisBT does not give the option add hide boxes in the notes.
Shouldn't be necessary either as EmailReporting tries to remove quoted texts from notes. See below for the some of the options.

http://www.mantisbt.org/wiki/doku.php/mantisbt:plugins:emailreporting#mail_strip_signature
http://www.mantisbt.org/wiki/doku.php/mantisbt:plugins:emailreporting#mail_remove_replies - this one uses a separate module in 0.11.0-DEV https://github.com/willdurand/EmailReplyParser. If the removal of replies does not work properly then it might be this module does not support your language or mail application. Please let us know if that is the case
http://www.mantisbt.org/wiki/doku.php/mantisbt:plugins:emailreporting#mail_remove_mantis_email