View Issue Details

IDProjectCategoryView StatusLast Update
0030194Plugin - EmailReportingGeneralpublic2026-11-09 06:05
ReporterJayEn84 Assigned ToSL-Gundam  
PrioritynormalSeveritytweakReproducibilitysometimes
Status resolvedResolutionnot fixable 
Product Version0.10.1 
Summary0030194: The email's inline images should be appear inline in the ticket's description
Description

Emails with bug reports might contain screenshots (inline images) to explain a bug. When importing them, those images are only displayed at the bottom of the ticket in the attachments area.

It is then possible to edit the ticket and add those attached image in order to display them inside the ticket description, e.g.

[img]http://example.org/file_download.php?file_id=80&type=bug[/img]

The import script should do that automatically. A possible solution could be:
[list]
[]Instead of removing inline images from the ticket description, add placeholders like "###attachment1###", "###attachment2###" and so on.
[
]After the ticket was created in the database and the file were upload and have a file ID, the placeholders should be replaced by the image tags.
[/list]

TagsNo tags attached.

Activities

SL-Gundam

SL-Gundam

2022-05-11 09:59

manager   ~0066562

We know there is a desire for this but MantisBT currently does not support it. Since EmailReporting largely builds around MantisBT this is currently not an option we can implement.
The EmailReporting project is focused on processing emails into tickets/notes. It does not change the inherent functioning of MantisBT. If MantisBT or a separate plugin introduces this functionality then we can work on implementing it in MantisBT.