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IDProjectCategoryView StatusDate SubmittedLast Update
0032959mantisbtemailpublic2023-09-25 09:542023-10-13 12:56
Reporterdiedie2 Assigned Todregad  
PrioritynormalSeverityminorReproducibilityalways
Status closedResolutionwon't fix 
Product Version2.25.6 
Summary0032959: edit comment with @-mention doesn't send e-mail
Description

On our intern mantis-system, our accounts are configured to send e-mails to the receiver as soon as somebody was tagged, for example @UserA

When someone edits a comment, tags an user the say way, saves the edit, but no e-mail is sent.

Could be configuration but I couldn't find an option so looks like a bug to me.

Steps To Reproduce
  • Tag someone in a comment => That person will receive an e-mail if configured
  • Edit an existing comment and tag the same person => no e-mail, no matter the configuration
TagsNo tags attached.

Relationships

Relationship GraphDependency Graph
related to 0003380 acknowledged E-mail notification on editing bugnotes and adding files 

Activities

dregad

dregad

2023-09-26 02:59

developer   ~0068134

This is by design actually, to avoid multiple re-sends of a notification to a given user that was already @-mentioned in the text every time the note is edited. Same logic as mentioned by @vboctor in 0003380:0017492

To avoid re-sending, we would have to maintain a list of users who were previously notified, for each note.

Possible workarounds:

  • add a new note with @-mention, e.g. @UserA, please read note ~XXXX
  • use the reminder feature to force a notification