View Issue Details

IDProjectCategoryView StatusLast Update
0035041mantisbtinstallationpublic2024-12-08 05:46
Reportersergiobezerra Assigned Todregad  
PriorityurgentSeveritymajorReproducibilityalways
Status closedResolutionno change required 
Product Version2.27.0 
Summary0035041: BAD Can't retrieve web page at
Description

Good morning,
Even after following the installation guide and configuring each step, the error persists:
BAD
Can't retrieve web page at 'https://mysite.com/mantisbt/'.

I need help!

Steps To Reproduce

https://mantisbt.org/bugs/view.php?id=33821
https://mantisbt.org/docs/master/en-US/Admin_Guide/html-desktop/#admin.install.new

Additional Information

PHP Version: 8.3
MySQL 5.7

TagsNo tags attached.

Relationships

related to 0034783 closeddregad Checking URL to installation is failing 

Activities

dregad

dregad

2024-11-27 11:54

developer   ~0069499

Possible duplicate of 0034783.

Can you please check why the url_get() function call in install.php line 497 is failing; could be

  • failure to execute file_get_contents() => check if allow_url_fopen is enabled in php.ini
  • if cURL extension is installed, did curl_exec() fail and why (try adding var_dump( curl_error( $t_curl ) ); before line 69 in url_api.php)
  • if it comes to calling shell_exec(), is curl command available on the system path ?
sergiobezerra

sergiobezerra

2024-11-27 14:29

reporter   ~0069501

although I have performed the steps, the error persists:

image.png (4,310 bytes)   
image.png (4,310 bytes)   
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image-2.png (16,887 bytes)   
image-3.png (87,966 bytes)   
image-3.png (87,966 bytes)   
image-4.png (26,018 bytes)   
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sergiobezerra

sergiobezerra

2024-11-27 16:25

reporter   ~0069502

I solved the problem! I downloaded the mantisbt-2.27.0 version again and uploaded it!
Thank you very much!

image-5.png (81,451 bytes)   
image-5.png (81,451 bytes)   
dregad

dregad

2024-11-27 17:52

developer   ~0069503

Thanks for the feedback, glad to hear you managed to fix the problem.