0035096: not able to configure O365 in Manage mailbox

ID	Project	Category	View Status	Date Submitted	Last Update
0035096	Plugin - EmailReporting	General	public	2024-12-07 21:27	2026-04-17 13:44

Reporter	sm.basha@neolync.com	Assigned To	SL-Gundam
Priority	normal	Severity	minor	Reproducibility	have not tried
Status	assigned	Resolution	open

Summary	0035096: not able to configure O365 in Manage mailbox
Description	Hi , I'm not able to configure my O365 with mantisbt. Kindly help. Below is the error msg and attched screesnhot for your info. Thank you very much for your prompt response. ############### Operation NOT successful Description: Hyd-helpdesk Mailbox type: IMAP Hostname: tls://outlook.office365.com TCP port (optional): 993 Connection encryption: TLS Verify SSL certificate: 0 Username: helpdesk.hyd@neolync.com Password: ** Authentication method: USER Basefolder (optional): Location: Attempt login [pear_error: message="NO, LOGIN failed." code=0 mode=return level=notice prefix="" info=""]
Tags	No tags attached.
Attached Files	image.png (40,956 bytes) image.png (40,956 bytes)

SL-Gundam 2024-12-08 09:55 manager ~0069570	I'm sorry to say that EmailReporting currently lacks OAuth or Modern authentication support. Since O365 currently requires that, this does not work anymore with EmailReporting. It is discussed here: https://mantisbt.org/forums/viewtopic.php?t=27637 Some other people made versions of EmailReporting with support for OAuth or Modern authentication. Please check that forum thread.

fmildemberger 2026-04-17 13:44 reporter ~0071022	I'm having problems with O365 too; you need to generate an application password in the Office portal, and SMTP authenticates with this password.