0036752: MantisBT is not showing new changes and some functions fail to work in Chrome’s normal window due to a possible cookies/cache is

ID	Project	Category	View Status	Date Submitted	Last Update
0036752	mantisbt	ui	public	2025-12-05 06:24	2025-12-08 06:43

Reporter	manasitdk	Assigned To	atrol
Priority	normal	Severity	major	Reproducibility	have not tried
Status	resolved	Resolution	no change required
Product Version	2.27.1

Summary	0036752: MantisBT is not showing new changes and some functions fail to work in Chrome’s normal window due to a possible cookies/cache is
Description	I am facing a cookies and cache–related issue in MantisBT. When I open MantisBT in Chrome and log in, I am unable to see the new changes, and some functionalities do not work properly. However, when I open MantisBT in an incognito window, everything works correctly. It should work properly in the normal browser window as well. Could you please check what might be causing this issue?
Tags	No tags attached.

atrol 2025-12-05 10:51 developer ~0070670	Are you able to reproduce on https://mantisbt.org/bugs ? using any other browser? Do you have any Chrome addons installed?

manasitdk 2025-12-07 23:53 reporter ~0070674	Yes, I re-tested this. In the Chrome normal window, the issue was happening earlier. After clearing Chrome cache and cookies, everything is now working correctly. Incognito was always working fine, and Firefox also works without any issues. So the problem seems to be related to Chrome’s cached data. Thank you for the guidance.

dregad 2025-12-08 06:38 developer ~0070675	manasitdk, This is not a bug or feature request for MantisBT (problem was caused by browser cache). I am therefore resolving this issue as "no change required". Please use the forums to get support on customizing and using MantisBT (refer to https://mantisbt.org/support.php for links and further details).

manasitdk 2025-12-08 06:43 reporter ~0070677	The same issue was faced by everyone in my office, not just me.