0037469: Bug Tracker discards user input without warning if form is submitted after session has expired

ID	Project	Category	View Status	Date Submitted	Last Update
0037469	mantisbt	bugtracker	public	2026-10-30 11:20	2026-10-30 12:39

Reporter	mlowry	Assigned To	atrol
Priority	normal	Severity	minor	Reproducibility	always
Status	resolved	Resolution	duplicate

Summary	0037469: Bug Tracker discards user input without warning if form is submitted after session has expired
Description	This has happened many times now. I logged in, clicked 'Report Issue', and filled in the fields. When I clicked 'Submit Issue', the following error appeared: APPLICATION ERROR #2800 Invalid form security token. This could be caused by a session timeout, or accidentally submitting the form twice. Please use the "Back" button in your web browser to return to the previous page. There you can correct whatever problems were identified in this error or select another action. You can also click an option from the menu bar to go directly to a new section. Clicking the 'Back' button returned me to the the previous page, but all of the entered text was gone and I had to type it again from the beginning. This is very frustrating. This can also happen when adding a note to an existing incident.
Steps To Reproduce	Log in. Wait a while (until the session timeout has elapsed.) Submit a form.
Tags	No tags attached.

atrol 2026-10-30 11:42 developer ~0071552	Have a look at https://mantisbt.org/docs/master/en-US/Admin_Guide/html-desktop/#admin.troubleshooting.errors.2800

mlowry 2026-10-30 12:39 reporter ~0071553	Would it not be possible to either: Prompt the user for confirmation if the session has expired, before discarding data; or Cache the data so that the fields can be repopulated if the user clicks the Back button?