View Issue Details

IDProjectCategoryView StatusLast Update
0004385mantisbtfeaturepublic2019-02-19 16:39
Reporterminibbjd Assigned To 
PrioritynormalSeverityminorReproducibilityalways
Status newResolutionopen 
Product Versiongit trunk 
Target VersionFixed in Version 
Summary0004385: An option to insert a "Do not reply to this email" line in notifications emails
Description

It would be nice to be able to set a text in the configuration file that is inserted at the beginning of all notification emails that are sent out.

Additional Information

It could be set to an empty string as default or to something like this:

"This is an automatic email message. Please do not reply, but follow the link below and put in your comments directly into the Mantis bug tracker."

TagsNo tags attached.

Relationships

child of 0004181 closed Features in Mantis 1.1 release 

Activities

grangeway

grangeway

2004-10-05 16:32

reporter   ~0007922

This seems like something to do in 0.20 or whenever we allow custom templates for email's.

siebrand

siebrand

2009-06-13 04:12

developer   ~0022133

Unassigned after having been assigned for multiple years without progress.

ChrisG

ChrisG

2019-02-19 15:38

reporter   ~0061525

This one is definitely important.
Novice users expect to be able to reply to emails like this nowadays as all the major ticketing systems support it. I think Mantis implementing IMAP support to read replies would be over the top, but you need to at least inform users the feature doesn't exist.

atrol

atrol

2019-02-19 16:34

developer   ~0061529

think Mantis implementing IMAP support to read replies would be over the top

@ChrisG not sure if you know this 3rd party plugin https://www.mantisbt.org/wiki/doku.php/mantisbt:plugins:emailreporting

ChrisG

ChrisG

2019-02-19 16:39

reporter   ~0061531

Ah, I was not aware - thanks, that's cool. But I wouldn't want to implement in our case. Too much scope for future breakage (independent points of failure) if we have Mantis logging into IMAP.

Issue History

Date Modified Username Field Change
2004-08-24 15:49 minibbjd New Issue
2004-08-25 10:59 thraxisp Status new => acknowledged
2004-08-25 10:59 thraxisp Relationship added child of 0004297
2004-09-13 16:48 DGtlRift Assigned To => DGtlRift
2004-10-05 12:00 DGtlRift Status acknowledged => assigned
2004-10-05 16:32 grangeway Note Added: 0007922
2004-10-05 18:31 vboctor Relationship deleted child of 0004297
2004-10-05 18:35 thraxisp Relationship added child of 0004181
2009-06-13 04:12 siebrand Note Added: 0022133
2009-06-13 04:12 siebrand Assigned To DGtlRift =>
2009-06-13 04:12 siebrand Status assigned => new
2019-02-19 15:38 ChrisG Note Added: 0061525
2019-02-19 16:34 atrol Note Added: 0061529
2019-02-19 16:39 ChrisG Note Added: 0061531