0007226: Report email on resolved child issues only if no email for the issue itself is sent - MantisBT

ID	Project	Category	View Status	Date Submitted	Last Update

0007226	mantisbt	email	public	2006-06-23 04:10	2006-06-23 04:16

Reporter	tandler	Assigned To
Priority	normal	Severity	feature	Reproducibility	always
Status	new	Resolution	open
Product Version	1.0.3

Summary	0007226: Report email on resolved child issues only if no email for the issue itself is sent
Description	When a user is notified on changes of an issue and its parent issue, he/she gets two notification email upon resolve: one for the issue and one that informs about the resolved child of the parent issue. This is redundant and can lead to many really unnecessary emails. Especially it is complicated for the user to check if the email is about a change the user is already aware of. Recommendation: Send the email about resolved child issues only to users that don't get the status change notification email on the issue itself.
Tags	No tags attached.

tandler 2006-06-23 04:16 reporter ~0013020	PS: The same applies to issues that are set as child-parent: Users that are notified on changes of both issues will get two mails, while one would be sufficent and increase the usability, reduce information overload etc.