0007761: Unable to submit a report - file upload issue - MantisBT

ID	Project	Category	View Status	Date Submitted	Last Update

0007761	mantisbt	installation	public	2007-02-11 19:12	2012-01-17 03:32

Reporter	dprice	Assigned To	atrol
Priority	normal	Severity	major	Reproducibility	always
Status	closed	Resolution	fixed
Platform	IIS 6.0 / PHP4	OS	Windows Server	OS Version	2003
Product Version	1.0.3

Summary	0007761: Unable to submit a report - file upload issue
Description	When a user tries to submit a report (report issue link) the submission fails if: The user is connecting to the box through our firewall AND $g_allow_file_upload = ON; If the configuration value is changed to: $g_allow_file_upload = OFF; then the submission works. Users connecting to the mantis install internally (within the local office) do not have any issues under any configurations.
Steps To Reproduce	Click on report issue link Complete mandatory fields Click submit report button Browser waits for a long time until reporting a "DNS error or server not found"
Tags	No tags attached.

dprice 2007-02-11 19:13 reporter ~0014034	I believe this relates to previous issue 3485 (http://www.mantisbt.org/bugs/view.php?id=3485)

ryandesign 2007-02-11 19:24 reporter ~0014036	How does it "fail"?

dprice 2007-02-11 19:30 reporter ~0014037	Per the steps to reproduce: -> Click submit report button -> Browser waits for a long time until reporting a "DNS error or server not found" It would appear to be some kind of browser timeout. However, as previously stated, there is no issue with internal users. The symptoms are identical to those of issue 3485

atrol 2012-01-07 15:28 developer ~0030850	Setting this issue to fixed, as this was reported to an old versions of MantisBT which is not longer supported. Feel free to reopen the issue if there are still problems after upgrading.