0015360: Add Missing config 'reminder_receive_threshold' in workflow threshold page - MantisBT

ID	Project	Category	View Status	Date Submitted	Last Update
0015360	mantisbt	bugtracker	public	2013-01-10 05:54	2014-12-22 08:22

Reporter	Henrik Morgenbrodt	Assigned To	dregad
Priority	normal	Severity	minor	Reproducibility	always
Status	closed	Resolution	fixed
Product Version	1.2.10
Target Version	1.2.13	Fixed in Version	1.2.13

Summary	0015360: Add Missing config 'reminder_receive_threshold' in workflow threshold page
Description	On some tickets we do not see the full list of recipients when we want to send a reminder. We checked the configuration in general (see attachement) to make sure reminders are allowed. And strangely it works fine for most projects/tickets but not for all. Finally we were able to reproduce this issue: On all tickets within SUBprojects we are only able to send reminders to the users of the parent/top level project. (Note we do not have more than two levels of projects hierarchy, so am not sure wether it´s the users of the direct parent or the one of the top-most project) This is a bug or a missconfiguration on our side? Found no answers in the documentation. Maybe an issue of the version? Would an upgrade help?
Steps To Reproduce	Create a project P with usergroup A Create a subproject S within P and (extra) users B Create a ticket within S Now i expect you won´t be able to send reminders to any user who is not in A
Tags	No tags attached.
Attached Files	rem.jpg (99,451 bytes) rem.jpg (99,451 bytes)

dregad 2013-01-10 11:19 developer ~0034753	Your 1st attachment seems an error, should I delete it ? Upgrading would not help atm, as this area of code has not been touched since 1.2.10. Possibly a bug, need to check.

Henrik Morgenbrodt 2013-01-10 13:52 reporter ~0034758	Yes, please remove the first attachement. Intended to upload the png to proof it´s not caused by invalid settings. About the reported issue: Before the upgrade to 1.2.10 it worked fine. Version has been 1.0.5 before.

Henrik Morgenbrodt 2013-01-15 09:51 reporter ~0034794	Out of interest: Were you able to reproduce this?

dregad 2013-01-15 10:26 developer ~0034795	Sorry, no... been busy.

dregad 2013-01-17 07:57 developer ~0034808	Can you please confirm how you have set the following configs for your system (including any project-specific overrides, if any) reminder_receive_threshold bug_reminder_threshold Based on your screenshot I would assume that you have bug_reminder_threshold = 10 (REPORTER), but I have the feeling that reminder_receive_threshold is still at its default value of DEVELOPER. Let me know what happens if you set $g_reminder_receive_threshold = REPORTER; That being said, you have indeed identified an issue with the Workflow Thresholds page, because it does not let the administrator change the value of reminder_receive_threshold.

dregad 2013-01-17 08:08 developer ~0034809	As I'm now quite sure that your problem is due to not configuring 'reminder_receive_threshold', and the fact that it is not possible to set this threshold from the GUI, I am changing the issue's summary, and will push a fix to revise the workflow threshold page shortly and mark the bug as resolved. Your feedback on the fix will of course be appreciated. Feel free to reopen it if you find issues with the patch, or if that does not address your initial problem.

Henrik Morgenbrodt 2013-01-17 08:49 reporter ~0034810	Thanks a lot. Setting the config as you described perfectly worked. Admin was sure to have set the reminders properly. Developers were sure not to have changed the default settings. ... which they in fact should have done ;)

grangeway 2013-04-05 17:56 reporter ~0036126	Marking as 'acknowledged' not resolved/closed to track that change gets ported to master-2.0.x branch

MantisBT: master 8414dc7a 2013-01-17 07:58 dregad Details Diff	Add Missing config in workflow threshold page The page lists the 'bug_reminder_threshold' (i.e. access level needed for users to send reminders) configuration, but does not allow the admin to set its counterpart 'reminder_receive_threshold'. Fixes 0015360		Affected Issues 0015360
	mod - lang/strings_english.txt		Diff File
	mod - manage_config_work_threshold_page.php		Diff File
MantisBT: master-1.2.x 75dd763d 2013-01-17 07:58 dregad Details Diff	Add Missing config in workflow threshold page The page lists the 'bug_reminder_threshold' (i.e. access level needed for users to send reminders) configuration, but does not allow the admin to set its counterpart 'reminder_receive_threshold'. Fixes 0015360		Affected Issues 0015360
	mod - lang/strings_english.txt		Diff File
	mod - manage_config_work_threshold_page.php		Diff File