View Issue Details

IDProjectCategoryView StatusLast Update
0024085mantisbtemailpublic2018-03-09 02:26
Reporterckrath Assigned To 
PriorityhighSeveritymajorReproducibilityalways
Status newResolutionopen 
Product Version2.12.0 
Target VersionFixed in Version 
Summary0024085: SMTP authentication problem
Description

I have setup MantisBT with PostgreSQL database. Everything working fine except Email notification.
My SMTP settings are as below.
The password starts with '#' character. Is that a problem. Another application is already working with this SMTP configuration.

SMTP log as below:
2018-03-08 09:27 IST MAIL email_api.php:1396 email_send() ERROR: Message could not be sent - SMTP Error: Could not authenticate.

$g_enable_email_notification = ON;
$g_phpMailer_method = PHPMAILER_METHOD_SMTP;

$g_smtp_host = '...';
$g_smtp_port = 25;
$g_smtp_connection_mode = '';
$g_smtp_username = 'domain\user';
$g_smtp_password = '****'; #password starts with '#' character

$g_administrator_email = 'email@gmail.com';
$g_webmaster_email = 'email@gmail.com';
$g_from_email = 'email@gmail.com';
$g_return_path_email = 'email@gmail.com';
$g_from_name = 'Issue tracker';
$g_email_receive_own = OFF;
$g_allow_file_upload = ON;
$g_validate_email = ON;
$g_allow_blank_email = ON;
$g_email_send_using_cronjob = ON;

TagsNo tags attached.

Relationships

has duplicate 0024083 closedatrol SMTP authentication problem 

Activities

ckrath

ckrath

2018-03-09 02:26

reporter   ~0059131

I am using Microsoft Exchange Server.
With the same SMTP credentials, TFS is able to send mail.

Issue History

Date Modified Username Field Change
2018-03-08 03:05 ckrath New Issue
2018-03-08 13:43 atrol Relationship added has duplicate 0024083
2018-03-09 02:26 ckrath Note Added: 0059131