| ID | Project | Category | View Status | Date Submitted | Last Update |
|---|---|---|---|---|---|
| 0033490 | mantisbt | bugtracker | public | 2024-01-09 13:39 | 2024-01-25 16:34 |
| Reporter | jgomez@bankvision.com.co | Assigned To | atrol | ||
| Priority | normal | Severity | minor | Reproducibility | have not tried |
| Status | closed | Resolution | duplicate | ||
| Product Version | 2.26.0 | ||||
| Summary | 0033490: Mandatory custom field when resolving issue | ||||
| Description | I've just installed mantis but when I'm trying to resolve an issue it won't let it close Original Issue summary & description below Error campo indisponibilidad Acabo de instalar mantis pero cuando voy a cerrar una incidencia en indisponibilidad no deja cerrar | ||||
| Tags | No tags attached. | ||||
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English please! The provided information is not sufficient to provide any help in resolving the issue. A complete and detailed description is required for the support team to get a clear understanding of the problem. Please explain what you do, what are the results you expect to get and what you actually get. Also provide detailed, step-by-step instructions to reproduce the issue; the additional information listed below may also be useful:
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I am working on a virtual machine in Linux 2004. The only thing I did was download the latest version of mantis and restore my backup copy of the mantis database. everything works fine except the function of closing incident for that field |
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Mantis 09 13-38-05-2.png (57,704 bytes) Mysql 09 14-04-52.png (65,532 bytes) |
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PHP14-04-09.png (110,306 bytes) |
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"Indisponibilidad" is not a standard MantisBT field, but a custom field. |
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I'm really new to this tool but when we have a case and we are going to close the incident that field is mandatory but I really don't know where it is parameterized. Do you have any indication of what file they might look at? |
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Did you use an older version of MantisBT before, where it worked? Have also a look at the screenshots of this issue, where you see how to check the definition of a custom field. |
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Hey perfect, thank you very much I owe you one but I have another error when sending email it doesn't work |
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@jgomez@bankvision.com.co based on @atrol's note 0033490:0068439 I'm going to resolve this issue as duplicate of 0033358. If you want to test and confirm that 2.26.1 indeed fixes the problem for you, please install the nightly build from https://www.mantisbt.org/builds.php and feel free to reopen if the problem persists. |
