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IDProjectCategoryView StatusLast Update
0006658mantisbtemailpublic2006-04-20 06:30
Reporterdcolliervb23 Assigned Toryandesign  
Status closedResolutionduplicate 
Product Version1.0.0rc3 
Summary0006658: Replying to a mantis ticket should add it as a note to that issue

Replying to a mantis ticket should add it as a note to that issue, as well as email the originator. This should maybe be configurable, maybe on a per project, user or issue basis.

Right now users can reply to a mantis ticket and it can redirect the email to other mantis users. However, a lot of useful info is emailed back and forth that should be entered as notes for that issue.

Replying to an email and copying that email as a issue note is an annoying duplication of effort.
Using the mantis feature 'send reminder' is not as user friendly or quick as just replying to an email.

There is a project in Sourceforge called mantishelp, written in php, that lists a similar feature in its main description, so I know this is possible to do in php.

TagsNo tags attached.


duplicate of 0001568 closedgrangeway mantisbt Abillity to send mail to mantis adding bugs and bugnotes 
has duplicate 0008984 closedSL-Gundam Plugin - EmailReporting Adding notes to existing bug via email 
related to 0003320 closedgrangeway mantisbt Email ability 
related to 0006619 closedgrangeway mantisbt Report by email concept 
related to 0004286 closedSL-Gundam Plugin - EmailReporting Solution for reporting via E-Mail 


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Issue History

Date Modified Username Field Change
2006-02-01 14:33 dcolliervb23 New Issue
2006-03-24 06:11 ryandesign Relationship added related to 0003320
2006-03-24 06:12 ryandesign Relationship added related to 0006619
2006-03-24 06:13 ryandesign Relationship added duplicate of 0001568
2006-03-24 06:13 ryandesign Duplicate ID 0 => 1568
2006-03-24 06:13 ryandesign Status new => resolved
2006-03-24 06:13 ryandesign Resolution open => duplicate
2006-03-24 06:13 ryandesign Assigned To => ryandesign
2006-03-24 06:18 ryandesign Relationship added related to 0004286
2006-04-20 06:30 vboctor Status resolved => closed
2008-03-19 05:10 ryandesign Relationship added has duplicate 0008984