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IDProjectCategoryView StatusLast Update
0009173mantisbtfeaturepublic2008-05-20 20:41
Reporterdjcarr Assigned To 
PrioritynormalSeverityfeatureReproducibilityhave not tried
Status newResolutionopen 
Product Version1.2.0a1 
Target VersionFixed in Version 
Summary0009173: Support handlers through whole defect lifecycle (issues assigned to non-developers)
Description

Mantis is based on the assumption that "Assigned To" is only for developers. This is reasonable since it was born out of simplicity and is excellent for developer-centric projects.

However, in an enterprise this does not satisfy early lifecycle users (triagers and requirements gatherers) and late lifecycle users (testers and managers), all of whom would like issues to be assigned to them.

I know this has been discussed before, and I really tried to search for an existing issue but none really captured the essence of the need. So I'm hoping this issue with a clear summary becomes the central feature, to which other more specific changes can be related.

TagsNo tags attached.

Relationships

related to 0009174 new A more specific handle_bug_threshold based on status 

Activities

djcarr

djcarr

2008-05-20 20:23

reporter   ~0017883

Last edited: 2008-05-20 20:39

Problem 1: Lowering $g_handle_bug_threshold makes too many users available for some statuses. covered in 0009174

djcarr

djcarr

2008-05-20 20:39

reporter   ~0017884

related to 0005553

djcarr

djcarr

2008-05-20 20:41

reporter   ~0017885

Last edited: 2008-05-20 20:51

Problem 2: The assigned handler of an issue always needs an "exit route" to get rid of an issue. see 0009175

Issue History

Date Modified Username Field Change
2008-05-20 20:07 djcarr New Issue
2008-05-20 20:23 djcarr Note Added: 0017883
2008-05-20 20:38 djcarr Note Edited: 0017883
2008-05-20 20:39 djcarr Note Edited: 0017883
2008-05-20 20:39 djcarr Note Added: 0017884
2008-05-20 20:41 djcarr Note Added: 0017885
2008-05-20 20:51 djcarr Note Edited: 0017885
2008-07-13 16:36 vboctor Relationship added related to 0009174