Search found 24 matches

by Ashwinntt
12 Mar 2014, 10:29
Forum: Help
Topic: If admin of mantis report a defect he will get two emails
Replies: 1
Views: 2431

If admin of mantis report a defect he will get two emails

If I log a defect in Mantis with admin credentials I am getting two emails how to avoide this and what changes in settings need to be done if I need to get only one email :twisted:
by Ashwinntt
03 Mar 2014, 10:53
Forum: Help
Topic: Email are triggering to wrong person
Replies: 0
Views: 7614

Email are triggering to wrong person

Hi,
We created a sub project under project but when we report an issue in Mantis the email is getting triggered to manager of main project , who does not have access to sub project how to avoide this?

Is there any way to check the email sent to the users in the database? 8O
by Ashwinntt
03 Feb 2014, 06:16
Forum: Help
Topic: Mantis configuration with IIS
Replies: 1
Views: 2648

Mantis configuration with IIS

Hi,
How to configure Mantis using IIS instead of apache ? :D
by Ashwinntt
29 Jan 2014, 04:28
Forum: Help
Topic: Mantis admin is displayed while assigning a defect
Replies: 2
Views: 3585

Re: Mantis admin is displayed while assigning a defect

Thank you the issue is solved :roll: :D
by Ashwinntt
28 Jan 2014, 09:53
Forum: Help
Topic: Mantis admin is displayed while assigning a defect
Replies: 2
Views: 3585

Mantis admin is displayed while assigning a defect

Hi,
While assigning a defect in the drop down Assign to the Mantis admin names(sdcadmin and sdcadmin1) are displayed eventhough they are not added for the project . How to disable the mantis admin from the assign to drop down box
We are using 1.2.15 version of Mantis

Regards,
Ashwin :roll:
by Ashwinntt
19 Dec 2013, 11:25
Forum: Help
Topic: Mantis emails are going to Spam or junk folder
Replies: 1
Views: 3525

Mantis emails are going to Spam or junk folder

Hi,
Once we raise a defect entry in mantis , it is going to Junk email folder how to avoide this so that the email goes to inbox
by Ashwinntt
09 Dec 2013, 06:43
Forum: Help
Topic: Attachemnts are not opening for few defects
Replies: 5
Views: 5211

Re: Attachemnts are not opening for few defects

Hi
We take the backup of mantis from my sql administrator but I really have no idea where the attachments will be stored 8O
by Ashwinntt
05 Dec 2013, 04:44
Forum: Help
Topic: Attachemnts are not opening for few defects
Replies: 5
Views: 5211

Re: Attachemnts are not opening for few defects

Hi
While trying to open one year old attachemnt the attached file is not getting opened it displays 401 error
by Ashwinntt
02 Dec 2013, 05:01
Forum: Help
Topic: Attachemnts are not opening for few defects
Replies: 5
Views: 5211

Attachemnts are not opening for few defects

Hi,
Recently we have changed the Mantis URL and for some of the defects the attachements are not getting opened after changing the URL how to resolve this :roll:
by Ashwinntt
05 Nov 2013, 09:09
Forum: Help
Topic: How to Change Mantis URL
Replies: 8
Views: 12416

Re: How to Change Mantis URL

Hi atrol
The path is "$g_path = $t_protocol . '://' . $t_host . $t_path;" in the config_defaults_inc.php file is it the default/unchanged one or it is changed

It would be really very helpful if you provide a sample config_inc.php file in which the $g_path is configured so that we can change our ...
by Ashwinntt
05 Nov 2013, 08:24
Forum: Help
Topic: How to Change Mantis URL
Replies: 8
Views: 12416

Re: How to Change Mantis URL

Hi atrol,
Now we want to change the url and I have checked the files the modification date is same as the day when we installed it no one has changed it
by Ashwinntt
05 Nov 2013, 06:38
Forum: Help
Topic: How to Change Mantis URL
Replies: 8
Views: 12416

Re: How to Change Mantis URL

Even in config_defaults_inc.php the $g_path (url) is not present , where I can change the URL to access the Mantis?
by Ashwinntt
04 Nov 2013, 10:07
Forum: Help
Topic: How to Change Mantis URL
Replies: 8
Views: 12416

Re: How to Change Mantis URL

I have opened the config_inc.php file to edit the $g_path but the string $g_path is not present in the file config_inc.php, how to change the Mantis URL now?
by Ashwinntt
04 Nov 2013, 09:10
Forum: Help
Topic: How to close the reopend issue in mantis
Replies: 20
Views: 24500

Re: How to close the reopend issue in mantis

Finally the issue is resolved , first we need to change the status of reopened defect to confirmed , then to resolved after changing status to resolved we can see the close button
by Ashwinntt
31 Oct 2013, 12:18
Forum: Help
Topic: How to Change Mantis URL
Replies: 8
Views: 12416

How to Change Mantis URL

Hi
How to change the url of the mantis means say old url mantisdms.com to new url mantisdmstool.com :D