Mantis Bug Tracker - Forums

Just in case somebody Google's this, I have also reported this as a bug.

0008671: Cannot setup Annonymous Access - Mantis
http://www.mantisbt.org/bugs/view.php?id=8671

I'll add my workaround to the bug notes.

Sorry loki, but I do not know. It should be easy enough to modify the php though, if it isn't.

The update.php script doesn't run on its own. You need to envoke it.

If you don't know PHP, you won't be able to make the changes.

Look at config_inc.php.sample. You need to set your email configuration.

Look at custom_field_table and find the id of the custom field. Do a sub select on bug_table and find all bugs for that project and insert a row into custom_field_string_table for each one.

If we educate our users to reply to all, all conversation regarding an issue will automatically be captured for us.

I am not sure if you are going to come back and check on this thread, but if you do, I can tell you, from my many years of experience doing support, you won't be able to train your ...

basi wrote:Thanks Tinjaw
You know how I can do this?

I am not sure what you are asking to do?

You need to check the configuration for the projects involved as well as the personal preferences of the users on their account page. If any of those are configurations could be the cause. You just need to go through every one of the configuration pages and double check their settings.

Go to http://www.yourmantissite.com/admin/check.php and report what is in the file uploading section.

There is most likely a limit on file size. Restore your admin directory and take a look at http://www.yoursite.com/admin/check.php, and look in the File Uploading section.

I don't do things that way. If customers are requesting a feature I have them use the version of the product they are currently using. It is not up to the customer to determine if I am going to 1) acknowledge their request as valid 2) do anything about it 3) decide to put it in the next version. If ...

If projects are Public, the will automatically be added to that project. If the projects are Private, you will need to manually add them to the project. This is the default behavior, so I suspect that you have set the project up as Public.

In many cases there are several people involved in bug tracking. And in some of those cases there is a division of labor and roles. Often the developer will mark something as 'fixed', if it requires a code change, or a support engineer might mark it 'solved' if the bug can be fixed via some other ...

click on the '+' to the left of the search box to show them.