View Issue Details

IDProjectCategoryView StatusLast Update
0007279mantisbtemailpublic2007-04-24 14:08
Reporterarnoschaefer Assigned To 
Status acknowledgedResolutionopen 
Product Version1.0.3 
Summary0007279: No email assign notification when bug is immediately assigned

When a new bug is immediately assigned, the handler is not notified if he has "new" notifications switched off.

Rationale: In many if not most bigger installations, new bugs are handled by a dispatcher, and handlers do not monitor "new" bugs. However, sometimes bugs are immediately assigned, and in this case, the handler should get an "assigned" notification, just like if the dispatcher assigns a bug.

This should probably be fixed in function "email_collect_recipients", around line 288: if notify_type is "new", the user is the handler, and the user's "owner" flag is set, do not exclude.

This bug has been around for years, this shouldn't be so hard to fix.

Additional Information

Related Bugs: 0003588, 0006598

TagsNo tags attached.


related to 0003588 new Handler may not be emailed when a reported bug is immediately assigned 
related to 0006598 new Wrong email notifications are sent if a new issue is immediately assigned ! 
related to 0006640 closeddhx No email sent when issue assigned through change status 
related to 0006883 new Email notification during change status with assign 




2006-08-14 10:42

reporter   ~0013267

I posted a simple solution in 0003588 that will be fine for most installations.

Issue History

Date Modified Username Field Change
2006-07-13 10:57 arnoschaefer New Issue
2006-07-26 08:57 ryandesign Relationship added related to 0003588
2006-07-26 08:58 ryandesign Relationship added related to 0006598
2006-07-26 08:58 ryandesign Relationship added related to 0006640
2006-07-26 09:07 ryandesign Relationship added related to 0006883
2006-07-29 02:25 vboctor Status new => acknowledged
2006-08-14 10:42 morganparry Note Added: 0013267